Privacy Policy
A legal disclaimer
At FunZone Doncaster, we are committed to protecting your personal data and respecting your privacy. This privacy policy outlines how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR).
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1. Who We Are
FunZone Doncaster is a children's inflatable indoor theme park located in Doncaster. References to "we", "our", or "us" in this policy refer to FunZone Doncaster.
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2. What Information We Collect
We may collect and process the following types of personal data:
Identity Data: Full name, child's name (where applicable), date of birth.
Contact Data: Address, email, phone number.
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Booking Data: Session details, party bookings, payment information (processed securely via our third-party payment processors).
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Marketing Data: Your preferences in receiving marketing communications from us.
Technical Data: IP address, browser type, device type, usage patterns (via cookies).
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3. How We Use Your Information
We use your data to:
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Manage bookings and reservations
Communicate important updates (e.g., closures, booking confirmations)
Send marketing communications (if you have opted in)
Improve our website and customer experience
Ensure safety and security within the venue
We only collect what is necessary and will not use your data for unrelated purposes without your consent.
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4. Legal Basis for Processing
We process your data based on:
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Contractual necessity – to fulfil a booking or enquiry.
Consent – where you’ve opted into marketing communications.
Legitimate interests – to operate and improve our services and ensure venue safety.
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Legal obligations – to comply with applicable laws and regulations.
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5. Marketing and Communications
We will only send you marketing communications if you have given explicit consent. You can unsubscribe at any time using the link in our emails or by contacting us.
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6. Data Sharing
We do not sell your data. We may share your data with trusted third parties only when necessary, such as:
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Payment processors
Booking platforms
IT and website support providers
All third parties are GDPR-compliant and required to keep your data secure.
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7. Data Security
We have put appropriate security measures in place to prevent your personal data from being lost, used, or accessed in an unauthorised way.
8. Data Retention
We retain your data only as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.
9. Your Data Rights
Under UK GDPR, you have rights including:
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Access to your personal data
Correction of incorrect or outdated data
Deletion of your data (in certain circumstances)
Objection to or restriction of processing
Data portability
You can exercise these rights by contacting us.
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10. Cookies
Our website uses cookies to enhance your experience. You can control cookie preferences through your browser settings.
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11. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
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FunZone Doncaster
Email: funzoneplay@outlook.com